Visa and Mastercards

I closed a credit card and tried to reopen it?

I closed a credit card yesterday and today decided it would be better for my credit score to keep the card open. I called to see if they could re-open the card but they said no. It is a chase credit card, I have good credit (but I recently bought a house). I usually do not keep a balance on this card. I spend a couple hundred dollars on it every 4-5 months. What reasons do credit card companies have for not allowing me to re-open my card?

Public Comments

1. It is mostly a system issue rather than a horror story. Once the card is closed other than a temp hold, they can't easily take off the C block and reopen it. If you lose the card, a new number can be automatically set up, but with a closure, the system will do a bit of underwriting to determine whether it can or not. The worst type: A product trade reversal takes about 36 manual steps but only one click will do the initial trade! Write in to the customer service department and see if correspondence can reopen the account. Otherwise you may need to reapply. I am really surprised that retention wasn't able to talk you out of closing in the first place.
2. Because you closed it. Now you would have to reapply.